Frequently Asked Questions

'Cre' refers to creative, 'Kode' refers to Code, Look's Creative No?
CreKode is a marketplace for creative ideas, creative business thinks and more. The Place where you can buy and sell your creative work includes, codes, themes, templates, graphical assets, plugins and various ready to use web development assets and more n more.

Make things simple? No
Regular License :
You can use this for your personal projects and Its one time use license. You can use this for your project limited to 1. The Item not available for resale, Distribution of file is not permitted.

Extended License :
You can use the file for your unlimited project Including (Personal or Commercial). The Item can't be resale, Distribution of File is not permitted.

Awesome question Ahh,
One User refers to one and limited to 1. The item can be use only for 1 time license Including (Commercial or Personal).

Two Users refers to two and multiple and limited to 2. The Item can be use for 2 times only. For Commercial or Personal.

Multi User License?
Sounds Interesting, For freelancers and other agencies, Use for unlimited users and not be limited. You can use It for your client, customers, commercial & personal use.

Some points to be noted for all:
- The Item can't be distributed.
- The Item can't be resale.

Worrying about this?
Some product required to be charge per month, per year etc. This is refers to subscription. you need to pay according to the term.

Example, xyz banner, you need to pay per month 3$, You will be notified when your subscription was upcoming.

If the product comes with support, then Its will be mentioned at product page.
If Mentioned 'Author Support This', Supported item - 6 months support from purchase date.

This author will respond to buyers' questions and provides limited support through their own support system or via CreKode Message Center.

Item support includes:
Availability of the author to answer questions
Answering technical questions about item’s features
Assistance with reported bugs and issues
Help with included 3rd party assets

However, item support does not include:
Customization services
Installation services

Purchase code is use for verification purpose, to verify buyer as a legit customer.
Authors may ask customer for a purchase code to verify that you’ve purchased this item.

If you are not satisfied by the item, you can open dispute by visiting to the download page - Select Action button and press dispute option.
Describe your relatable issue, if the author is ready to solve your issue so you can close the dispute, If the issue still persist you can include Moderator by clicking the button "Include Moderator".
Our Dispute Team will assist you through out the process.

For more read our Refund Policy.
* Dispute Request should be compliance with our Refund Policy, Terms and Conditions and Privacy Policy.

CreKode is Global, CreKode complies with laws and regulations. Due to some global sanctions we are not not available and not providing services to these countries.

Restricted Countries,
1. Cuba
2. Crimea Region
3. North Korea
4. Iran
5. Syria

If you belongs to these above country, your account will be suspended and all fund will be eliminated.