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Last updated: April 05, 2022

Thank you for shopping at CreKode.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. 

The following terms are applicable for any products that You purchased with Us.


Interpretation and Definitions


Interpretation


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


Definitions


For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to CYC Professional LLC, 30 N Gould St Ste 24945 Sheridan, WY 82801.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to CreKode, accessible from https://www.crekode.com/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


Your Order Cancellation Rights


The refund policy was apply for all authors and customers. Your all purchases are covered under money back guaranteed (Refund Policy).

The product and services are offered by authors on the (CreKode) Platform are digital and not subject to "returned". We are offering a refund under this guidelines are describe below:

Point to be noted before apply for refund,

If you have purchased an item from our Creative Marketplace, you are experiencing a technical problem with the item, we recommend you to contact the author first and seek assistance. If authors can resolve your problem/issue then Its will be good, else you can process the refund.


Refunds from authors


We understand, however, that sometimes the author may not be able to solve your issue or there may be circumstances in which a refund is warranted. In this case, here are the circumstances in which we would expect an author to provide you with a refund:

Item is "not as described" or the item doesn’t work the way it should.

Item has a security vulnerability

Item support is promised but not provided

Item support extension not used

Items that have not been downloaded

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the refund request. We will use the same means of payment as You used for the Payment , and You will not incur any fees for such reimbursement.


Conditions for Returns


In order to be eligible for a return, please make sure that:

  • Item is "not as described" or the item doesn’t work the way it should.

    Item has a security vulnerability

    Item support is promised but not provided

    Item support extension not used

    Items that have not been downloaded

The following Goods cannot be returned:

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.


Free Products


Free Products are not Applicable for refunds.


Contact Us


If you have any questions about our Returns and Refunds Policy, please contact us:



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CreKode is a marketplace for Buy and Sell Code, Scripts, Themes, Templates and Plugins for PHP, JavaScript, HTML, WordPress, Android, iOS and more.