Our refund policy at Abbaz Pvt Ltd for Crekode platform is designed to provide a fair and efficient process for our customers. We understand that sometimes a product or service may not meet your expectations, and we are committed to making sure that you are satisfied with your purchase.

When experiencing technical problems with a purchased item on Crekode, please contact the seller first for assistance. If the issue remains unresolved, you may request a refund by opening a dispute through your account. To do this, log into your Crekode account, go to the "Downloads" page, select "Actions", and then "Dispute".

Refunds will be granted in the following circumstances:

The item is "not as described" or does not function as expected

The item has a security vulnerability

Promised item support is not provided

Item support extension has not been used

The item has not been downloaded

Please note that once an item has been downloaded, refunds will not be available. Before making a purchase, we recommend that you review the product description and preview any demos to ensure that it meets your needs.

Free products are not eligible for refunds.

We reserve the right to refuse returns for any merchandise that does not meet these conditions in our sole discretion.

Please note that this refund policy is subject to change at any time without notice.

If you have any further questions or concerns, please do not hesitate to contact us at [email protected].